Yes, 10 stars! It took 10 days to get from China to the US, the packaging was a little damaged, but the doll arrived in good condition! Great packaging, it’s as heavy as advertised which makes it even more authentic and every detail of the whole thing works like clockwork! The quality is fantastic! More lifelike than I imagined. Your customer service is an asset to your company! Excellent service, very happy with the purchase and enthusiastic customer for any other needs of care dolls and accessories.